Online Login Help

New User Help?

For Digital Banking Registration, please choose 'New User' and enter the last 4 of Primary's SSN or Business EIN for Businesses to get started.

Forgot User ID?

If you forgot your Username, please use the Forgot User ID Tool to receive your Username by text or voice call. For further assistance, please call 865-544-5400 ext. 3202.

Forgot Password?

If you forgot your password or are locked out, please use the Forgot Password Tool to receive a temporary password by text or voice call. For further assistance, please call 865-544-5400 ext. 3202.